CIPDB › China Industry › Metallurgy, Mineral & Energy › Lubricant
Super Tbn Synthetic Alkyl Benzene Calcium Sulfonate Oil Additive1
LubricantSynthetic Oil AdditiveTbn Oil Additive
Shanghai Minglan Chemical Co., Ltd.
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Product Description Frequently Asked Questions Q1. What is your packaging policy? A: At Shanghai Minglan Chemical Co., Ltd., we take pride in our packaging. Our goods are carefully packed in neutral white boxes and brown cartons. If you have a legally registered patent, we can pack the goods in your branded boxes after receiving your authorization letters. Q2. What are your payment terms? A: We offer flexible payment terms to ensure a smooth transaction. We require a 30% deposit via T/T, and the remaining 70% is to be paid before delivery. To provide transparency, we will show you photos of the products and packages before you make the final payment. Q3. What are your delivery terms? A: We offer various delivery terms to suit your needs. Our options include EXW, FOB, CFR, CIF, and DDU. You can choose the most convenient option for your business. Q4. How long does delivery take? A: Our aim is to deliver your order in a timely manner. Generally, it will take 30 to 60 days after receiving your advance payment. The specific delivery time depends on the items and quantity of your order. Q5. Can you produce according to samples? A: Yes, we have the capability to produce according to your samples or technical data. Our experienced team can even build the necessary molds and fixtures to meet your requirements. Q6. What is your sample policy? A: We understand the importance of samples in decision-making. If we have ready parts in stock, we can supply a sample. However, please note that customers are responsible for the sample cost and courier cost. Q7. Do you test all your goods before delivery? A: Absolutely! We prioritize quality assurance. Therefore, we conduct a 100% test on all our goods before delivery to ensure they meet our high standards. Q8: How do you ensure a long-term and good business relationship? A: At Shanghai Minglan Chemical Co., Ltd., we value our customers and strive to build strong and lasting relationships. Here's how we achieve this:We maintain good quality and competitive prices to ensure our customers' benefit.We treat each customer as a friend and sincerely do business with them, regardless of their origin. We believe in making friends while conducting business.
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