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High Tbn Calcium Sulfonate Lubricant Additive Synthetic Alkyl Benzene1
LubricantHigh Tbn Lubricant AdditiveSynthetic Alkyl Benzene Additive
Shanghai Minglan Chemical Co., Ltd.
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Product Description Frequently Asked Questions Q1. What is your packaging policy? A: We take pride in our packaging. Our goods are carefully packed in neutral white boxes and brown cartons. However, if you have a legally registered patent, we can pack the goods in your branded boxes after receiving your authorization letters. Q2. What are your payment terms? A: We offer flexible payment terms. We require a 30% deposit (T/T) upfront, and the remaining 70% before delivery. To ensure transparency, we will provide you with photos of the products and packages before you make the final payment. Q3. What are your delivery terms? A: We offer various delivery terms to suit your needs. You can choose from EXW, FOB, CFR, CIF, or DDU. Q4. How long does delivery take? A: Our delivery time typically ranges from 30 to 60 days after receiving your advance payment. The specific delivery time depends on the items and quantity of your order. Q5. Can you produce according to samples? A: Absolutely! We have the capability to produce according to your samples or technical data. We can even build the necessary molds and fixtures. Q6. What is your sample policy? A: If we have ready parts in stock, we can supply a sample. However, please note that customers are responsible for covering the sample cost and courier charges. Q7. Do you test all your goods before delivery? A: Yes, we take quality seriously. We conduct a 100% test on all our goods before delivery to ensure they meet our high standards. Q8: How do you ensure a long-term and mutually beneficial business relationship? A: We believe in maintaining good quality and offering competitive prices to ensure our customers' satisfaction and benefit. Additionally, we treat each customer as a friend and sincerely value the opportunity to do business and build friendships, regardless of their origin.
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